Broken Photos | Pensacola Florida
PHOTO ARCHIVING AND RETOUCH SERVICES

The F.A.Q.

Frequently Asked Questions

CHANGE THIS

Point blank.  Yes.
Are there possible ways to salvage a severely damaged image?  Yes.
 
Incorrectly stored photographs can stick together, develop mold or water spots and can fall into a state of disrepair. Images damaged in accidents such as fire or flood can end up being too damaged to repair.
 
Most of the images we repair are of people in portraits, weddings, reunions, vacations, or  the military.  If the details of the face(s) are severely damaged or large sections of faces are missing, a full repair will be near impossible.
 
Some possible fixes are to use other images or elements from a number of images to try and “recreate” the photo.  The real success with images like this is the quality and the similarity of the additional source materials.  Technically this would not a be a restoration but a reconstruction but the possibility still exists.
 
The easiest way to determine how  far gone your image is, is to submit a few camera phone photos of the damaged image and submit it for a Free Damage Assessment.  Damage Assessments only take 24 hours and do not require any fees or registration.

The biggest factor is how blurry the image is.

Unfortunately, very blurry images can’t be saved. Slightly or moderately blurry images can be dramatically improved with a number of techniques. The best way to determine whether or not your blurry image can be repaired is to send it to us for a Free Damage Assessment and we will let you know exactly what can be done to improve your image.

As big as you can!  Small, over compressed images are the biggest issue we face here at Broken Photos. When starting on a retouch, we really need to make sure that we start with the largest and highest resolution file we can get.  The bigger the image, the higher the resolution, the better the quality of the finished image.  The old adage of “Garbage in Equals Garbage Out” could not be more relevant.

Of course! There are some things that we would recommend that will ensure that you get the best possible scan possible so feel free to reach our to us via our Contact form and we’ll be glad to help.

This will solely depend on the original image and what you are wanting to do with the final retouched image.

Compression on images means an algorithm will remove or blend parts of the image to reduce the size of the image to make it easier to share via email or text. The higher the compression the lower the quality of the final image.  Images with high compression may appear fuzzy or blotchy and will loose a bit of their sharpness.  Compression is often used on images whose intended use is the web, sending via email or via mobile devices through MMS.
 
If the intended use of the images is for print, no compression will be used on  retouched and repaired images to ensure that the print will be at the highest possible quality.
The easiest way to get a photo to us is by using either the Damage Assessment or Colorization Assessment forms.
There are two ways to submit an image to Broken Photos for a repair and each have their own specific parameters, issues and benefits.

Just like traditional photo albums, the lifespan of a printed photo book can be dramatically affected by the environment in which it is stored and how often it is handled. Our high-quality photo books are printed on archival-grade paper and, if stored correctly, can last for several decades. They are also not subject to the same quality loss or color shifts as traditional photo prints in old albums.

Older photo albums may be causing more harm than good. Many older albums do not contain acid-free paper or have plastic sleeves that may contain BPS, which could aggravate ongoing color shifts or exacerbate image degradation. They can often include adhesives that cause additional problems, the biggest of which is binding the images to the album, making removal without damaging it difficult or impossible.

Modern photo albums are much better at protecting your images but have drawbacks. They are almost always big and bulky when loaded with prints and can weigh a ton. Albums also take up a significant amount of shelf space, are difficult to share, and don’t look all that great on a coffee table or an end table.

Photo Books are a more modern and visually appealing aesthetic compared to traditional photo albums and are a much better long-term option for easy viewing, portability, and durability.

Technology changes rapidly, and the longevity of digital media is somewhat uncertain. What is considered standard now may not even be a part of the conversation in as little as five years. As long as we have been working with images, we have seen dramatic technological changes in every aspect of the imaging business.

Remember Floppy Discs?

In 1999, we purchased our first digital camera – a Sony Mavica MVC-FD83 – even though it was a little over $1,000 and used Floppy Disks as storage; we still bought it. We were convinced this new digital route was the way of the future. The Floppys were inconsistent, only held about five photos per disk, and the printed images were a whopping 4 “x 3” and not sharp and crisp. Flash forward 20 years, and the magnetism that “holds” the data on the tape has begun to degrade, making the data (images) lost to the sands of time.

I still have a few floppy discs in an archival box, but who still has a floppy disc drive?

Frequently Asked Questions

*Ghosting occurs when you can see the writing or type on one side of paper from the other side of the page. Ghosting can occur during the scanning process or because of the age or thickness of the paper and the type of ink. It also seems to be more visible with handwritten documents on old lined paper making them somewhat difficult to read.

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